Artificial Intelligence is entering a new era—an era where machines don’t just assist humans, but act independently. This is the promise of Agentic AI, a wave of autonomous systems capable of making decisions, executing workflows, and adapting to real-time feedback.
A recent ServiceNow report predicts that Agentic AI could reshape over 10 million jobs in India by 2030. For a country with one of the world’s largest workforces, this transformation is both a challenge and an opportunity.
What is Agentic AI?
Traditional AI models are like advisors—they analyze data and provide suggestions. Agentic AI goes a step further by becoming a doer:
- 🧠 Decide – Evaluate multiple options without waiting for human approval.
- ⚡ Act – Execute tasks autonomously (e.g., resolve IT issues, process claims).
- 🔄 Adapt – Learn from feedback and improve over time.
This makes Agentic AI ideal for industries where speed, accuracy, and adaptability are critical.
Why India is at the Heart of This Change
India is uniquely placed to feel the deepest impact of Agentic AI because of:
- Massive Workforce – Millions employed in IT services, call centers, and back-office operations.
- Digital-First Ecosystem – UPI, Aadhaar, and rapid digital adoption provide fertile ground for AI.
- Government Push – Initiatives like Digital India and AI Mission 2030 are accelerating adoption.
Put simply: India is not just a consumer of AI—it’s becoming a global testbed for autonomous intelligence.
Jobs That Will Disappear, Transform, and Emerge
Agentic AI won’t wipe out work—it will reshape it. Here’s how:
🔴 Jobs Likely to Decline or Disappear
Roles heavy on repetition and rules will shrink:
- Customer support call agents
- Data entry operators & back-office clerks
- Basic IT helpdesk staff
- Routine finance roles (invoice checks, compliance tasks)
- Low-level recruitment screening
🟡 Jobs That Will Transform
Some jobs won’t vanish but will evolve into AI-enhanced roles:
- Customer experience managers → overseeing AI-driven support systems
- Business analysts → guiding AI in context-based decision-making
- Nurses/doctors → using AI for admin, focusing on patient care
- Teachers → mentoring while AI personalizes lessons
- HR managers → focusing on culture and employee well-being
🟢 Jobs That Will Emerge
Entirely new careers will be born:
- AI workflow designers
- Prompt engineers & interaction designers
- AI ethics & compliance experts
- Human-AI collaboration managers
- Reskilling & transition coaches
- Agentic AI security analysts
The Opportunity: India’s Growth Potential
Done right, Agentic AI could supercharge India’s economy:
- 🚀 Boost productivity in finance, healthcare, logistics, and governance
- 💰 Lower operational costs for businesses
- 🌍 Make India a global leader in human-AI collaboration
The Challenge: Reskilling the Workforce
The disruption is real: millions of jobs will change or vanish. But this doesn’t mean mass unemployment—it means a shift. To prepare, India needs:
- Upskilling at Scale – Teaching AI-related skills to millions.
- Ethical Guardrails – Ensuring transparency and fairness in AI decisions.
- Industry-Academia Collaboration – Building research pipelines and applied training.
- Inclusive Development – Extending AI benefits to small businesses and rural areas.
Final Thoughts
Agentic AI is not just another technology trend—it’s a paradigm shift. By 2030, over 10 million jobs in India will look completely different. Low-skill repetitive roles will decline, mid-skill jobs will evolve, and high-skill creative and AI-management roles will explode.
The real question is: will India see this as a threat, or as the biggest opportunity of the century?
At impranjalk.com, I’ll continue tracking how Agentic AI reshapes industries, jobs, and the future of work.
